The New Crossings Company
First light over layered ridgelines
No one walks alone

Steady support through life’s most difficult chapters

The New Crossings Company provides confidential support to individuals navigating collapse, and to the families, friends, attorneys, and clinicians walking beside them.

In immediate danger, or having thoughts of self-harm? Find 24/7 crisis resources here.
Compassionate and confidential Engagement within 24–48 hours Serving adults nationwide Coordinated with clinical care teams
Why people reach out to us

Today might feel impossible. Crisis always does at first.

But there is a good life beyond this moment, even if you can’t picture it yet.

You might recognize one of these

Your name is in the news

Public shame is fast and it’s everywhere. We start with the basics, like sleep, food and structure, then get the right people around you and sort out the most critical decisions together.

There’s a court date on the calendar

Criminal or civil, the process is long, expensive and largely out of your control. While counsel handles the case, we walk with the person living through it.

Addiction has made life unmanageable

Crisis feeds addiction. Addiction feeds crisis. We are twelve-step-informed, and help you build a program that works for you.

A loved one is in crisis and you don’t know what to do

Families live through a version of this that almost nobody sees. We give you a clear picture of what is happening and a place to bring your own fear and grief.

The career you built is gone

A career can end overnight. When your identity is connected to your work, the question is not what comes next. It’s who you become without it.

Your family is coming apart

Divorce, separation, estrangement from your loved ones. We work with people facing the full reality of it, and prepare for what comes after.

You’re coming home after time in jail or prison

Re-entry has its own difficulties. Starting back up again takes more structure and community than ever before. We help you find it.

A client of yours is in crisis

Attorneys, clinicians, and advisors call us when a client (or potential client) needs more personalized attention than any one professional can provide.

What we do

The services we provide

Our work is tailored to the individual rather than a fixed program. The priority, simply put, is you.

Crisis
Companionship

Steady presence, practical guidance, and structured support for people experiencing sudden personal or professional collapse. Coordinated with professional care teams.

Learn more →

Legal Process
Support

Companionship for the duration of the case. The hearings, the waiting, the social and professional impact, the uncertainty of what comes next. No legal advice, and not a substitute for counsel.

Learn more →

Recovery
Coaching

Guidance at any stage of recovery: defining what abstinence means for you, strengthening a program that works, and finding meaning in the experiences that came before.

Learn more →
By phone or videoNationwideIn person in Los Angeles
For referring professionals

An additional resource for the entire care team

The New Crossings Company is designed to complement the professional and peer care already in a client's life, never to replace it, and to help assemble that care where none exists. We become the connective tissue that holds a care team together while our clients focus on their healing.

TherapistsLegal teamsSpiritual advisors Recovery programsMedical providersFamilies and loved ones
Make a referral Confidential. Response in 24–48 hours.
Chris Herzberger, founder of The New Crossings Company
A note from Chris

Every day, someone’s world ends.

The life they built, the person they thought they were, the future they counted on: gone in an instant.

I know this because I lived it. After nearly two decades in entertainment, most recently as a Senior Vice President at Universal Pictures, my life came apart, publicly and all at once. I had good people around me. But what I didn’t have was the one thing I needed most: someone who had survived this kind of collapse before and could walk with me as I tried to determine which of the countless decisions I was facing actually mattered, and how to make them.

The New Crossings Company was founded for people living through that kind of collapse, and for the long journey that comes after it. If you’re here, something may have shattered. But not everything.

What comes next will be your story to tell.

Chris Herzberger · Founder
Before you reach out

Frequently asked questions.

Honest answers about our services.

Not the question you came with?

No judgment, and no story too complicated to begin with. Responses in 24–48 hours.

Talk to someone →
Is this therapy, counseling, or legal advice?
No. This is non-clinical, non-licensed support. We do not diagnose, treat, or provide therapy, counseling, or legal advice. We work alongside your therapist, attorney, and other licensed professionals, never instead of them.
How quickly can support begin?
Consultations are usually available within twenty-four to forty-eight hours. If the situation is urgent, say so, and we will do our best to meet it.
What does it cost?
There is no standard rate. Cost depends on how often we meet, over what period, and what the situation involves. Each engagement is quoted individually after the first conversation, which is at no cost. We are private pay and do not bill insurance.
Can I reach out if no one knows what is happening?
Yes. Many clients are living through private collapse that has never become public. A crisis does not have to be visible to anyone else to be worthy of support.
What if I caused what happened?
Some clients are facing the consequences of their own actions and some are not. We hold space for accountability without shame, and growth without judgment.
How is confidentiality handled?
Nothing is shared without written release, with the narrow exceptions required by law: imminent harm to self or others, ongoing abuse, or a valid court order. Many clients have families, careers, and reputations still intact, and the work is built to respect that.

Collapse does not take away your right to meaning.It prepares you for it.

No one walks alone
Getting started

It does not have to get worse first.

Reach out with no obligation, and we can discuss whether we are the right fit for you.

Arrange an introductory consultation
Thirty minutesNo costConfidential

In immediate danger, or having thoughts of self-harm? Find crisis resources, call or text 988, or call 911.