Crisis Companionship
Crisis Companionship™ offers one-on-one, non-clinical support for individuals facing sudden personal or professional collapse.Designed to work alongside therapists, legal advisors, and care teams, it offers steady presence, practical guidance, and structured support when life feels unrecognizable—and traditional systems alone aren't enough.
Our Work
The New Crossings Company is reimagining what the future can look like after life-altering disruption. We work at the intersection of personal crisis and profound transformation—creating new ways for people to rebuild with dignity, purpose, and integrity.From one-on-one support to broader cultural change, our work begins in life's hardest moments and helps shape what comes next.
What is Crisis Companionship?
When life unravels—whether through public exposure, professional destruction, or heartbreaking personal loss—the depth of despair can feel inescapable.While therapy, legal counsel, and spiritual care are essential, those in acute crisis are often paralyzed by fear, consumed by shame, and too disoriented to engage those systems—or to find meaningful reasons to keep going.Crisis Companionship exists to address this urgent gap in care, offering immediate, grounded support that honors both the severity of living through crisis and the dignity of those experiencing it. We provide structured presence and practical guidance informed by the lived experience of devastation and renewal.This is not crisis PR. It is not image repair. This is human-centered companionship focused on survival and stabilization first, followed by authentic rebuilding as each client grows stronger.
Every story matters.
Your next chapter is waiting.
Who is it for?
We believe everyone deserves compassionate support during moments of crisis—regardless of how they arrived there.Some clients are navigating the aftermath of personal choices, while others are reeling from circumstances completely beyond their control. In either case, the focus remains the same: stabilizing the present and discovering a path forward grounded in truth and integrity.
Crisis Companionship serves individuals from all walks of life facing profound disruption, including:
Public figures and creatives
Executives, founders, and professionals
Individuals experiencing debilitating loss
People of faith navigating spiritual crisis
Those in active addiction recovery
Family members of those in crisis
Why does Crisis Companionship exist?
A note from our founder.
How Do We Help?
We provide strategic, human-centered support through a personalized plan designed specifically for each individual's situation and needs, including:
Immediate stabilization
Structured tools & proprietary resources
Flexible sessions with daily support
Trauma-informed presence
Professional care coordination
Strategic guidance & practical wisdom
Social planning & isolation avoidance
Sustained partnership throughout recovery
Our goal together isn't to erase what happened. It's to find true meaning in all that emerges.
Our Framework
At the heart of Crisis Companionship are seven core domains that typically destabilize during profound life disruption.Our comprehensive approach provides structured support across all critical areas while clients focus on stabilization and recovery.
Physical Stability
Emotional Integration & Mental Health Support
Spiritual Grounding
Identity Reinvention & Ongoing Accountability
Social Reconstruction
Financial Clarity & Life Structuring
Addiction Navigation (when needed)
The care you deserve.
A new crossing starts here.
Empathy forward.
Through it all.
Team Coordination
Crisis Companionship is designed to complement—never replace—existing professional and peer care, including:
Therapists
Legal Teams
Spiritual Advisors
Recovery Programs
Medical Providers
Families & Loved Ones
We become the connective tissue that holds entire care teams together as our clients focus on their healing.
Getting Started
Each relationship begins with a confidential consultation to assess fit and needs.Some clients engage our services briefly during acute disruption; others walk with us over months as they slowly piece their lives back together.If you or someone you know is navigating the kind of crisis that threatens everything—we understand.Contact us today for a consultation that could change the trajectory of what feels possible.Have questions? Visit our FAQ section here for more details.
See What's Next
Learn more about how we're changing society's perception of those who've survived personal collapse and their unique capacity for meaningful contribution.
Contact us
At the New Crossings Company, we believe that no one should have to walk the most difficult chapters of life alone. Whether you're seeking support or making a referral, all inquiries are welcome and handled with complete confidentiality.
Prefer email? We'd be glad to hear from you directly.
For Individual Support: [email protected]
For Professional Referrals: [email protected]
For General Inquiries: [email protected]
If you or someone you care about is in immediate danger or having thoughts of self-harm, click here for 24/7 crisis support. You are not alone.
frequently asked questions
Still have questions about Crisis Companionship? Find clear answers to the most important concerns, practical questions, and information about what to expect.
A Note From Chris
Every day, someone's world ends. The life they built, the person they thought they were, the future they counted on: gone in an instant. In those moments, despair takes hold, identity and purpose evaporate, and the capacity to keep going quickly fades.I know this because I lived it.But what if we began to see our lives as stories we're telling in real time—not defined by what we've lost, but by who we're becoming? Where our darkest chapters become sources of wisdom and hope for others. Where survival becomes service and pain gives way to meaning.The New Crossings Company was founded to provide a home for those who have experienced life-altering collapse—and to transform how society responds to those who have fallen, recognizing not just their wounds, but their potential.If you're here, something may have shattered. Life may feel impossible. But your story is still being written—and the next chapter belongs to you.
Chris Herzberger
Founder, The New Crossings Company
Our Work
We believe that society's most devastating stories can become its greatest sources of wisdom.That what begins as crisis can become a foundation for transformation—not just for individuals, but for communities and culture at large.The New Crossings Company demonstrates that living through crisis isn't the end of the story—it's the beginning of the most meaningful chapter.We are building a movement where those who have walked through fire don't have to hide their scars, but can instead transform their survival into service. Because the wisdom earned through collapse, no matter the cause, can do so much more than just rebuild lives—it can illuminate safe passage for others.
What's Ahead
Crisis Companionship is where we start, not where we end. Beyond this one-on-one work, we envision a future where those who've survived collapse become leaders, innovators, and guides for others.
Speakers Bureau
Representing and nurturing voices who can speak to collapse, resilience, recovery, and rebuilding with genuine authority.
Training & Certification
Developing the next generation of Crisis Companions—people whose own survival becomes a professional calling to serve others.
Entrepreneurial Support & Capital
Backing ventures led by those who've navigated crisis or been culturally cast aside, recognizing their unique insights as catalysts for innovation.
Publishing & Media
Amplifying stories of transformation that challenge how we think about failure, success, and what it means to live authentically.
Organizational Advisory
Consulting with corporations, clinical institutions, churches and communities to build cultures of empathy and integrity.
Immersive Retreats & Experiences
Narrative-informed in-person events for people working through life-changing crisis, offered in partnership with treatment centers and wellness institutions.
Moving Forward
The New Crossings Company exists to prove that our deepest wounds can become our greatest gifts—and that crisis, handled with dignity and support, can become the beginning of the most meaningful chapter of someone's life.We're not just helping individuals transform. We're building a new understanding of what's possible when we refuse to waste the wisdom that comes from surviving the unsurvivable.
Prefer email? We'd be glad to hear from you directly.
For Individual Support: [email protected]
For Professional Referrals: [email protected]
For General Inquiries: [email protected]
frequently asked questions
Still have questions about Crisis Companionship? Find clear answers to the most important concerns, practical questions, and information about what to expect.
Disclaimer
Crisis Companionship is a non-clinical support service. It does not offer medical, psychological, legal, or spiritual care, and is not a substitute for working with licensed professionals in those fields. We do not provide diagnosis, therapy, legal counsel, or ordained spiritual direction and are not a replacement for emergency services.
Privacy Policy
Effective Date: July 2, 2025
Last Updated: July 2, 2025The New Crossings Company LLC ("Company," "we," "us," or "our") respects your privacy and is committed to protecting your Personal Information. This Privacy Policy explains what data we collect, how we use it, and your rights and choices. By using our website (www.newcrossings.com), you agree to the terms described here. This policy applies only to information collected online through our website and not to information collected through other means.DEFINITIONS
"Personal Information" is any data that identifies or can be used to identify an individual."Processing" means any action performed on personal data, such as collecting, storing, or deleting it.
Cookies are small files stored on your device to help us understand how you use our website.INFORMATION WE COLLECT
We collect information you provide to us directly, such as your name, email address, phone number, and any business-related details or messages you submit.We also collect technical data automatically, such as your IP address, browser and device details, date and time of access, pages visited, and referring website links.HOW WE USE YOUR INFORMATION
We use your data to communicate with you, provide information or services you request, improve our website, comply with legal obligations, and maintain internal records.We do not sell, rent, or share your personal information for advertising purposes.LEGAL BASIS FOR EEA/UK USERS
We process your data based on your consent, our legitimate interests (such as improving the website), to fulfill a contract, or to comply with legal obligations.You may withdraw your consent at any time by contacting us at [email protected].COOKIES AND TRACKING
We use cookies to analyze traffic and improve performance. Some cookies are placed by third-party services like Google Analytics.You can disable cookies in your browser.For users in the EEA and UK, we do not set non-essential cookies unless you provide explicit consent through our cookie banner.DATA SHARING
We may share your data with service providers under confidentiality agreements, to comply with legal requirements, or to protect our website and users.We do not share your data for targeted advertising or behavioral tracking.INTERNATIONAL TRANSFERS
If we transfer your data outside the EEA or UK, we use Standard Contractual Clauses or other legal safeguards to ensure your data is protected.DATA SECURITY
We use appropriate security measures, including SSL encryption and access controls, to protect your personal data.Despite our efforts, no method of internet transmission or storage is completely secure.DATA RETENTION
We keep personal data only as long as needed for our purposes or as required by law.For example, we may retain email inquiries for up to 2 years.YOUR RIGHTSCALIFORNIA RESIDENTS (CCPA/CPRA)
You have the right to:
- Know what personal data we collect
- Request deletion or correction
- Opt out of sale or sharing (we do not sell/share)
- Not face discrimination for exercising your rightsContact us at [email protected] to exercise these rights.EEA AND UK RESIDENTS (GDPR)
You have the right to:
- Access and correct your data
- Request deletion
- Object to or restrict processing
- Transfer your data to another provider
- Withdraw consent at any timeContact [email protected] to make a request or file a complaint.CHILDREN'S PRIVACY
We do not knowingly collect information from children under 13. If we learn we have, we will delete it promptly.ACCESSIBILITY
To request this policy in an accessible format, email [email protected].CHANGES TO THIS POLICY
We may update this policy as needed. Any changes will be posted here with the updated date.GOVERNING LAW
This policy is governed by the laws of the State of California, USA.CONTACT US
The New Crossings Company LLC
8605 Santa Monica Blvd
West Hollywood, CA 90069-4109
[email protected]
Terms of Use
Effective Date: July 2, 2025By accessing or using www.newcrossings.com (the "Site"), you agree to these Terms of Use. If you do not agree, please do not use the Site.SITE PURPOSE
The Site provides information about non-clinical services offered by The New Crossings Company LLC, including Crisis Companionship and related offerings.
Nothing on this site constitutes legal, clinical, or medical advice.ELIGIBILITY
You must be at least 18 years old to use this Site. By using the Site, you represent and warrant that you meet this requirement.USE OF CONTENT
All content on this Site, including text, graphics, PDFs, logos, and documents, is the property of The New Crossings Company LLC and may not be copied, distributed, or reused without written permission.USER SUBMISSIONS
By submitting your information via our contact forms or email, you grant us permission to use that information to contact you or provide requested services. You agree not to submit false or misleading information.PROHIBITED CONDUCT
You agree not to use the Site in any way that is unlawful, harmful, abusive, harassing, misleading, or that interferes with the operation of the Site. You also agree not to attempt unauthorized access to any part of the Site or its systems.DISCLAIMER OF WARRANTIES
The content on this Site is provided "as is" without warranties of any kind. We make no representations or guarantees as to the accuracy, reliability, or completeness of any information.LIMITATION OF LIABILITY
In no event shall The New Crossings Company LLC be liable for any direct, indirect, incidental, or consequential damages arising from your use of the Site or the information provided herein.INDEMNIFICATION
You agree to indemnify and hold harmless The New Crossings Company LLC from any claims, losses, damages, liabilities, and expenses arising from your use of the Site or your violation of these Terms.EXTERNAL LINKS
This Site may contain links to third-party websites. We are not responsible for their content, privacy practices, or availability.JURISDICTION
This Agreement is governed by the laws of the State of California. Any disputes shall be resolved in the courts of Los Angeles County, California.MODIFICATIONS
We reserve the right to modify these Terms at any time. Changes will be posted to this page. Continued use of the Site indicates your acceptance of any updated terms.CONTACT
If you have questions or concerns about these Terms, contact:The New Crossings Company LLC
8605 Santa Monica Blvd
West Hollywood, CA 90069-4109
[email protected]
Our Work
We believe that society's most devastating stories can become its greatest sources of wisdom.That what begins as crisis can become a foundation for transformation—not just for individuals, but for communities and culture at large.The New Crossings Company demonstrates that living through crisis isn't the end of the story—it's the beginning of the most meaningful chapter.We are building a movement where those who have walked through fire don't have to hide their scars, but can instead transform their survival into service. Because the wisdom earned through collapse, no matter the cause, can do so much more than just rebuild lives—it can illuminate safe passage for others.
More than theory.
A note from our founder.
What's Ahead
Crisis Companionship is where we start, not where we end. Beyond this one-on-one work, we envision a future where those who've survived collapse become leaders, innovators, and guides for others.
Speakers Bureau
Representing and nurturing voices who can speak to collapse, resilience, recovery, and rebuilding with genuine authority.
Training & Certification
Developing the next generation of Crisis Companions—people whose own survival becomes a professional calling to serve others.
Entrepreneurial Support & Capital
Backing ventures led by those who've navigated crisis or been culturally cast aside, recognizing their unique insights as catalysts for innovation.
Publishing & Media
Amplifying stories of transformation that challenge how we think about failure, success, and what it means to live authentically.
Organizational Advisory
Consulting with corporations, clinical institutions, churches and communities to build cultures of empathy and integrity.
Immersive Retreats & Experiences
Narrative-informed in-person events for people working through life-changing crisis, offered in partnership with treatment centers and wellness institutions.
Moving Forward
The New Crossings Company exists to prove that our deepest wounds can become our greatest gifts—and that crisis, handled with dignity and support, can become the beginning of the most meaningful chapter of someone's life.We're not just helping individuals transform. We're building a new understanding of what's possible when we refuse to waste the wisdom that comes from surviving the unsurvivable.
Prefer email? We'd be glad to hear from you directly.
For Individual Support: [email protected]
For Professional Referrals: [email protected]
For General Inquiries: [email protected]
If you or someone you care about is in immediate danger or having thoughts of self-harm, click here for 24/7 crisis support. You are not alone.
frequently asked questions
Still have questions about The New Crossings Company? Find answers to common concerns and practical details about our approach.
Emergency Resources
If you or someone you know is experiencing thoughts of suicide, substance use concerns, or a mental health crisis, 988 provides 24/7 connection to free, confidential support.You don't have to navigate this moment alone.
Just call or text 988 or visit 988lifeline.org.For life-threatening emergencies, call 911 immediately.
Privacy Policy | Terms of Use | Disclaimer | 24/7 Help
© 2025 The New Crossings Company LLC. All rights reserved.
Frequently asked questions
If you're wondering what Crisis Companionship is or how it fits alongside other support, these answers are for you.If your question isn’t here, please reach out for a confidential consultation — we understand how difficult taking this step can be, and you don't have to figure it out alone.
If life has come apart — whether privately or publicly — and traditional support feels overwhelming, unavailable, or too much to navigate alone, Crisis Companionship may be a meaningful fit for you, your client, or loved one. Our initial consultation will help determine if this approach is appropriate.
Crisis Companionship was developed by New Crossing's founder Chris Herzberger, a former entertainment industry executive. After navigating the gap between crisis and recovery, he developed this model based on what he needed most but couldn't find — structured, non-clinical support from someone who had lived it.
Initial consultations are typically available within 24–48 hours. Crisis doesn't wait for convenient timing, and neither do we. If it's urgent, tell us — we'll do our best to meet the moment.
Investment varies depending on your situation. We offer a complimentary 30-minute consultation to assess alignment and discuss options. Our aim is to make support accessible without compromising integrity or care.
Absolutely not. While some clients are public figures, we work with people from all walks of life facing profound disruption. What matters is the depth of crisis, not your profile or bank account.
Yes. Many clients are experiencing private collapse — internal devastation that hasn't become public. Your crisis doesn't need to be visible to others to warrant support. Private collapse can be just as overwhelming and isolating as public breakdown.
No. Crisis Companionship is non-clinical support. We don't provide therapy, counseling, psychological treatment, or legal advice. We offer structured guidance, strategic support, and practical companionship during acute disruption and work alongside your therapist, attorney, or other licensed professionals — never instead of them.
Not at all. We complement therapeutic work and encourage it. While therapy focuses on clinical treatment and emotional processing, we provide immediate stabilization, strategic guidance, and help managing the practical demands of crisis. We often coordinate with therapists — with your permission — to ensure integrated care.
Crisis intervention handles immediate safety and stabilization. Case management coordinates services and resources. Crisis Companionship meets people in the fog between. We help our clients connect to care, make urgent decisions, and begin moving forward when the usual systems require additional support.
Sessions are conversational but structured — focused on what's most urgent or disorienting. That might mean processing events, making decisions, coordinating care, or simply finding your footing. We may work through targeted exercises, set short-term goals, or use curated tools from the New Crossings framework — including guided journals, reflection prompts, and strategic worksheets designed to support meaning-making, emotional clarity, and the early visioning of life after collapse. Above all, it's a place to feel what you're feeling — anger, grief, shame, hope — in the presence of someone who won't rush to "fix" you, but will stand with you as you move through it.
Support duration is entirely based on your needs. You're in control of the pace and duration. Some clients engage briefly during acute crisis; others stay connected for months as they rebuild. There are no packages, minimums, or predetermined timelines. We adjust support as your needs evolve.
Crisis Companionship is available to adults 18 years and older. For younger individuals in crisis, we recommend contacting appropriate clinical, educational, or family support resources designed specifically for that age group.
Absolutely. Some clients are facing consequences of their own actions, others circumstances beyond their control. Both deserve dignified support. We hold space for accountability without shame, and movement without performance. We believe everyone deserves compassionate care during collapse — regardless of how they arrived there.
Then we start somewhere else. You'll never be pushed to share details before you're ready. We can focus on immediate stabilization, practical decisions, or just getting through each day. Your readiness leads — we adapt to where you are in the process.
Many people come to us long before they're ready to think about rebuilding or meaning. Sometimes the first goal is simply: survive the week. Show up. Feel something. Breathe. We honor that. There's no pressure to transform. The work begins wherever you are.
Yes. Addiction and recovery are deeply woven into many of the crises we hold space for, including both chemical and behavioral. Whether you're actively using, newly sober, or navigating long-term recovery, we meet you without judgment, pressure, or clinical labels. Our work is informed by a trauma-aware understanding of addiction — not as moral failure, but as a survival strategy that has outlived its usefulness. Recovery often holds some of the deepest meaning-making there is, and we can align our work to support that journey — including helping you stay tethered to care teams and sponsors, build structure, and reclaim safety without shame.
Yes. Crisis Companionship is available remotely to all clients via secure, HIPAA-compliant video and phone platforms. We can also arrange in-person support when geographically feasible and appropriate.
We maintain absolute discretion through HIPAA-compliant platforms, encrypted communications, and strict protocols designed for high-profile clients. While this relationship is not protected by attorney–client or therapist–client privilege, we treat all conversations as private and handle them with care. We will discuss the boundaries of confidentiality clearly in our first session.
Crisis Companionship is private pay only. We understand this is a consideration during difficult times, which is why we offer flexible options and always begin with a complimentary consultation to ensure the right fit.
We understand that legal issues add intense stress to an already overwhelming situation. We work alongside your legal counsel, providing support for the emotional and practical weight while your attorney handles strategy. Having someone who understands both the legal pressures and human cost can make an enormous difference. All communications remain confidential within legal limits.
That's completely okay. Many people seek Crisis Companionship precisely because they're not ready — or willing — to talk about what they're going through with others. This work doesn't require public explanation or approval. If and when you do want to share, we can help you find language that feels safe. Your story belongs to you.
come as you are
Crisis can make you feel like you have to hold it together for everyone else, even when you're falling apart inside. And we understand that some days, just admitting you need help feels impossible.At New Crossings, you don't have to deny your feelings, minimize your pain, or pretend you're stronger than you are. This difficult moment does not define you—it makes you human.And humans weren't meant to rebuild alone.
Prefer email? We'd be glad to hear from you directly.
For Individual Support: [email protected]
For Professional Referrals: [email protected]
For General Inquiries: [email protected]
If you or someone you care about is in immediate danger or having thoughts of self-harm, click here for 24/7 crisis support. You are not alone.
Contact Us
Ready to take the next step? Get in touch below.
See What's Next
Learn more about how we're changing society's perception of those who've survived personal collapse and their unique capacity for meaningful contribution.
Learn more about how we're changing society's perception of those who've survived personal collapse and their unique capacity for meaningful contribution.
See What's Next
Learn more about how we're changing society's perception of those who've survived personal collapse and their unique capacity for meaningful contribution.
Learn more about how we're changing society's perception of those who've survived personal collapse and their unique capacity for meaningful contribution.
A Note From Chris
Every day, someone's world ends. The life they built, the person they thought they were, the future they counted on: gone in an instant. In these moments, despair takes hold, identity and purpose evaporate, and the capacity to keep going quickly fades.I know this because I lived it.But what if we began to see our lives as stories we're telling in real time—not defined by what we've lost, but by who we're becoming? Where our darkest chapters become sources of wisdom and hope for others. Where survival becomes service and pain gives way to meaning.The New Crossings Company was founded to provide a home for those who have experienced life-altering collapse—and to transform how society responds to those who have fallen, recognizing not just their wounds, but their potential.If you're here, something may have shattered. Life may feel impossible. But your story is still being written—and the next chapter belongs to you.
Chris Herzberger
Founder, The New Crossings Company
