The New Crossings Company

Recovery Coaching

Twelve-step-informed recovery coaching focused on building a life beyond addiction

What this is

Recovery is about more than what you stop doing.

The New Crossings Company offers confidential, one-on-one recovery coaching grounded in lived experience and informed by twelve-step principles.

We help you put recovery into practice in your relationships, your responsibilities, and the decisions you make each day.

Where this starts

You can stop the behavior and still feel lost.

What began as a way to cope with stress, loneliness, or shame may have become something you can no longer control. Stopping is an important step, but it doesn’t resolve what led you to the behavior in the first place.

Recovery also means learning how to handle the challenges of daily life without returning to familiar patterns. Our coaching runs alongside your treatment and recovery programs, helping you develop habits and relationships you can rely on.

This is where our work begins.

Chris Herzberger, founder of The New Crossings Company
Coaching with Chris

Finding your way in recovery.

Recovery can begin with an urgent need to stop. But staying sober means figuring out how to live again: how to handle a difficult moment, be honest with someone you love, or find a way to give your most painful experiences a sense of true meaning.

My own recovery has made that sense of possibility important to me. You may still be experiencing deep shame and isolation, wondering whether life can ever feel good again, or you may be finding your footing and beginning to consider what comes next. Wherever you are, whatever you hope for, there is room for both the difficulty of today and the unexpected promises of tomorrow.

That is what New Crossings is for. Together, we can talk honestly about what feels impossible, acknowledge what is changing, and begin to give shape to the life you want to live. I’m grateful for the chance to be here for you.

Chris Herzberger · Founder
Discuss coaching with Chris →
What we work toward

Building a life you no longer need to escape.

Recovery shows up in specific places. These are the ones we work on most.

  1. The ability to sit with difficult feelings

    Loneliness, uncertainty, disappointment, boredom. Being able to feel them without needing them to stop.

  2. Something to do with the hours

    The behavior took real time. When it stops, those hours come back empty, and what goes into them decides a lot.

  3. A healthier relationship with work and achievement

    Recognizing when ambition, productivity, or external success have become ways of avoiding what you’re feeling.

  4. Money, and the damage it did

    Debt, hidden spending, lost income. Getting the real number in front of you and building a plan you can hold to.

  5. Your health, and the care you have put off

    Sleep, exercise, the doctor you have not called. The physical cost compounds quietly while everything else takes priority.

  6. Repair with the people closest to you

    What can be said, to whom, and when. And how to live alongside the parts that can’t be undone.

You don’t need to be ready.You just need to be willing.

No one walks alone
Our approach

A spiritual foundation, daily practice, and honest accountability.

Our recovery coaches are informed by the twelve steps. We believe recovery is fundamentally a spiritual process. Not necessarily a religious one, but a process of becoming more honest with yourself, accepting what you cannot control, taking responsibility for your actions, and learning to live in connection with other people.

Who we support

Wherever you are in recovery.

What we work with

AlcoholSubstancesPornographyCompulsive sexual behaviorGamblingSpendingFood and eating patternsWork and achievementOther process compulsions

How we work

Recovery happens between the meetings, too.

We provide confidential, one-on-one coaching by phone or video. Our conversations focus on what you’re experiencing in everyday life: the decisions you’re making, the situations you’re avoiding, the relationships you’re navigating, and the commitments you’re trying to keep.

We may work on establishing routines, preparing for difficult conversations, recognizing patterns, maintaining accountability, or finding ways to stay connected to your recovery community.

The work is practical, but it’s grounded in a larger purpose: helping you become more honest, connected, responsible, and comfortable with the person you’re becoming.

Working with us

What you can expect from our support.

For clinicians and programs

Supporting recovery in everyday life

Your clients do the hardest part of the work after they leave. Recovery Coaching adds structured, one-on-one accountability in the ordinary hours between appointments, by phone or video.

We work alongside the plan you have set. We do not diagnose, treat, or advise on clinical matters, and we do not redefine the commitments a client has made with you. With written consent we can coordinate on practical matters and raise anything that belongs back in your care.

Treatment centersTherapistsPhysicians InterventionistsClergyFamilies and partners
Before you reach out

Frequently asked questions.

Honest answers about Recovery Coaching.

Not sure where to start?

You don’t need to have recovery figured out before reaching out. Bring the question you actually have.

Talk to someone →
Do I need to be in a twelve-step program?
No. Our approach is informed by twelve-step principles, and we encourage participation in appropriate recovery communities, but you don’t need to be a member of a particular fellowship to begin a conversation.
Is this a replacement for a sponsor?
No. Sponsorship is a distinct relationship within twelve-step recovery. Our work provides additional support for the practical and personal changes involved in recovery.
Is this therapy or treatment?
No. This is non-clinical coaching based on lived experience and recovery principles. It does not diagnose or treat addiction or mental health conditions.
What happens if I relapse?
You can still reach out. We’ll help you consider the appropriate next steps, including reconnecting with your sponsor, treatment providers, or other recovery resources. If your safety or medical needs require a higher level of care, we’ll encourage you to seek it.
Is what I share confidential?
We treat your information with discretion and explain our privacy practices before services begin. Coaching communications generally do not carry the legal privileges that may apply to certain licensed professional relationships.
Do you work with people who have sex or pornography addiction?
Yes. Sexual and behavioral addictions are particular areas of focus for New Crossings. We understand the importance of addressing secrecy, shame, intimacy, accountability, and the broader patterns that can sustain compulsive behavior.
How do we meet?
Most of the work happens by phone and video, anywhere in the country. That is the default for a practical reason: it makes daily contact possible during the stretches that need it. In-person work in the Los Angeles area can be arranged. Travel outside Los Angeles is possible for longer engagements, or for a particular date that warrants being there, arranged in advance. Travel costs are quoted separately from the engagement fee.
What does it cost?
There is no standard rate. Cost depends on how often we meet and over what period. Each engagement is quoted individually after the first conversation, which is at no cost. We are private pay and do not bill insurance.
Getting started

You don’t need to have recovery figured out before reaching out.

Whether you’re just beginning, returning after a setback, or years into recovery and looking for something more, we can talk about whether this is the right fit.

Arrange a confidential conversation
Thirty minutesNo costResponse within 24–48 hours

You don’t need to have the right words“I need help” is enough.

In immediate danger, or having thoughts of self-harm? Find crisis resources, call or text 988, or call 911.

Anyone at risk of medically dangerous withdrawal should seek medical assessment before attempting to stop substance use.